Seasonal Front Office Lead — Client Experience & Ops

Jackson Hewitt - 4464; Fayetteville (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Seasonal Front Office Coordinator to help create an exceptional client experience. You will welcome clients, manage appointments, and assist in coordinating daily office operations to keep the team productive and clients satisfied.

The role emphasizes initiative, reliability, and strong communication as you support tax preparers and maintain a smooth-running office. Flexible scheduling and opportunities for growth are highlighted benefits.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.

Responsibilities

• Welcome clients and manage appointments.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers and coordinate daily office operations.

Skills

Customer service experience

Communication skills

Organization skills

Multitasking

Initiative

Attention to detail

Tools

Basic computer skills

Job description

Jackson Hewitt is seeking a Seasonal Front Office Coordinator to help create an exceptional client experience. You will welcome clients, manage appointments, and assist in coordinating daily office operations to keep the team productive and clients satisfied.

The role emphasizes initiative, reliability, and strong communication as you support tax preparers and maintain a smooth-running office. Flexible scheduling and opportunities for growth are highlighted benefits.