Seasonal Front Office Lead - Client Experience & Ops

Jackson Hewitt - 4464; Panama City (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt - 4464 is seeking a Seasonal Front Office Coordinator to welcome clients, manage appointments, and support tax preparers. You will help coordinate daily office operations to keep the team productive and ensure client satisfaction.

The position offers flexible scheduling, competitive pay with bonus opportunities, and benefits such as health options and employee discounts. Training is provided to help you succeed and potentially return each tax season.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable, professional, and comfortable working independently and as part of a team.
• Must be at least 18 years old.

Responsibilities

• Welcome clients and manage appointments.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Help coordinate daily office operations to keep the team productive and clients satisfied.

Skills

Customer service

Office coordination

Communication

Multitasking

Organization

Task prioritization

Independent work

Team collaboration

Tools

Basic computer skills

Job description

Jackson Hewitt - 4464 is seeking a Seasonal Front Office Coordinator to welcome clients, manage appointments, and support tax preparers. You will help coordinate daily office operations to keep the team productive and ensure client satisfaction.

The position offers flexible scheduling, competitive pay with bonus opportunities, and benefits such as health options and employee discounts. Training is provided to help you succeed and potentially return each tax season.