Client Experience Lead - Seasonal Front Office

Jackson Hewitt - 4464; Joplin (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Competitive pay

Telemedicine (Teladoc) health benefits

Career opportunities

Job summary

Jackson Hewitt - 4464 is seeking a seasonal Front Office Coordinator to keep our office running smoothly and create a welcoming client experience. You will greet clients, manage appointments, coordinate documents, support tax preparers, and handle daily office tasks with reliability and teamwork.

You will thrive in a fast-paced environment, enjoy helping people, and take initiative to ensure clients are satisfied and processes stay on track.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable, professional, and comfortable working independently and as part of a team.
• Must be at least 18 years old.

Responsibilities

• Welcome clients and manage the front desk, ensuring a friendly first impression.
• Schedule and coordinate appointments, and follow up on outstanding documents.
• Assist tax preparers and support daily office operations to keep the team productive.

Skills

Customer service

Multitasking

Communication

Teamwork

Detail orientation

Education

High school diploma

Tools

Microsoft Office

Job description

Jackson Hewitt - 4464 is seeking a seasonal Front Office Coordinator to keep our office running smoothly and create a welcoming client experience. You will greet clients, manage appointments, coordinate documents, support tax preparers, and handle daily office tasks with reliability and teamwork.

You will thrive in a fast-paced environment, enjoy helping people, and take initiative to ensure clients are satisfied and processes stay on track.