Seasonal Front Desk Receptionist & Client Concierge

H&R Block, Inc.; Sandy (OR); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Sandy, Oregon. This in-person role involves greeting clients, scheduling appointments, handling check-ins, and supporting daily operations alongside tax professionals.

The position requires strong communication, multitasking, and privacy-conscious handling of client data, with evenings and weekends during tax season availability. Prior client-facing experience is preferred.

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Interpersonal skills

Multitasking

Customer service

Professional communication

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Microsoft Teams

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Sandy, Oregon. This in-person role involves greeting clients, scheduling appointments, handling check-ins, and supporting daily operations alongside tax professionals.

The position requires strong communication, multitasking, and privacy-conscious handling of client data, with evenings and weekends during tax season availability. Prior client-facing experience is preferred.