Seasonal Front Desk Pro: Welcoming Clients & Scheduling

H&R Block, Inc.; Mesa (AZ); On-site; USD 18,000 - 28,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals, assist with check-in and document handling, and uphold a professional client experience during tax season.

Ideal candidates bring strong interpersonal skills, multitasking ability, and familiarity with basic computer tools. Evening and weekend availability is required for peak periods.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Scheduling systems

Microsoft Office

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals, assist with check-in and document handling, and uphold a professional client experience during tax season.

Ideal candidates bring strong interpersonal skills, multitasking ability, and familiarity with basic computer tools. Evening and weekend availability is required for peak periods.