Seasonal Front Desk & Client Service Pro

H&R Block, Inc.

Arab (AL)

On-site

USD 12,000 - 24,000

Part time

14 days+

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression in the office. You will manage scheduling, assist tax professionals, and keep the front desk organized. This in-person role offers growth into tax preparation or office leadership.

You will work with a team, handle confidential client information, and contribute to a smooth, professional client experience during tax season.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling systems (Microsoft Office, Teams).
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and be the face of the office.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including scanning and organizing documents.
Maintain a clean, professional office environment.
Collaborate with tax professionals to support daily operations.
Handle sensitive client information confidentially.