Seasonal Front Desk Pro — Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Fostoria (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, assist with day-to-day operations, and support tax professionals during peak season.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season. You will help maintain a professional environment and protect client confidentiality.

Qualifications

• Experience in fast-paced, client-centric environments.
• Professional communication with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Strong communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, assist with day-to-day operations, and support tax professionals during peak season.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season. You will help maintain a professional environment and protect client confidentiality.