Seasonal Client Concierge & Receptionist — In‑Person

H&R Block, Inc.; Huber Heights (OH); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients, manage scheduling, and support daily office operations.

This in-person role offers training and potential advancement into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season and collaborate with tax professionals.

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Experience in fast-paced environment

Interpersonal and communication skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients, manage scheduling, and support daily office operations.

This in-person role offers training and potential advancement into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season and collaborate with tax professionals.