Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Ohio; In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay

Benefits

Descrizione del lavoro

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on delivering a welcoming first impression and coordinating schedules with tax professionals.

You'll assist with check-in, document intake, and collaboration with the tax team to ensure a smooth client experience. Availability evenings and weekends during tax season is required.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Customer service

Communication

Multitasking

Organizational skills

Computer skills

Formazione

High school diploma/GED

Descrizione del lavoro

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on delivering a welcoming first impression and coordinating schedules with tax professionals.

You'll assist with check-in, document intake, and collaboration with the tax team to ensure a smooth client experience. Availability evenings and weekends during tax season is required.