Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; John Day (OR); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Job summary

HR Block, Inc. in Oregon seeks a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in and scheduling, and support tax professionals with daily operations in a non-remote, in-person role.

The position requires strong communication, multitasking, and meticulous organization. It offers potential pathways into tax preparation and office leadership and supports busy tax-season periods with evening/weekend availability.

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills for professional client interaction
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication

Multitasking

Organization

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

HR Block, Inc. in Oregon seeks a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in and scheduling, and support tax professionals with daily operations in a non-remote, in-person role.

The position requires strong communication, multitasking, and meticulous organization. It offers potential pathways into tax preparation and office leadership and supports busy tax-season periods with evening/weekend availability.