Seasonal Front Desk & Guest Services Associate

Travel + Leisure Co.; Big Bear Lake (CA); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, guide them through registration, issue keys, and provide information about the resort and local attractions.

You will handle cash/credit card transactions, balance receipts, and complete checkout processes, while assisting guests with reservations and quotes. The role calls for professional appearance, strong communication skills in English, problem-solving, and multitasking in a fast-paced environment.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsabilidades

• Provide warm welcomes and guide guests through registration.
• Issue unit keys and provide information about the resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform money handling duties.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, guide them through registration, issue keys, and provide information about the resort and local attractions.

You will handle cash/credit card transactions, balance receipts, and complete checkout processes, while assisting guests with reservations and quotes. The role calls for professional appearance, strong communication skills in English, problem-solving, and multitasking in a fast-paced environment.