Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Terrytown (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Terrytown, Louisiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role requires evening and weekend availability during tax season and involves coordinating with tax professionals to match clients with the right services. You will maintain a welcoming, organized office while handling intake and confidential client information, with training provided and opportunities to

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Terrytown, Louisiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role requires evening and weekend availability during tax season and involves coordinating with tax professionals to match clients with the right services. You will maintain a welcoming, organized office while handling intake and confidential client information, with training provided and opportunities to