Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Benton (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Benton, Louisiana is seeking a seasonal Client Service Professional / Receptionist.

This in-person role is the welcoming first impression for every client, handling scheduling and supporting daily office operations alongside tax professionals. You will greet clients, answer calls, manage check-ins, and keep the front desk organized while collaborating with the team to ensure a smooth, professional experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Attention to detail

Discretion

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Benton, Louisiana is seeking a seasonal Client Service Professional / Receptionist.

This in-person role is the welcoming first impression for every client, handling scheduling and supporting daily office operations alongside tax professionals. You will greet clients, answer calls, manage check-ins, and keep the front desk organized while collaborating with the team to ensure a smooth, professional experience.