Seasonal Client Service Specialist | Front Desk

H&R Block, Inc.; Pineville (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Pineville, LA. You will greet clients, manage scheduling, and support daily office operations in person during tax season. Training will prepare you to advance into tax preparation or leadership roles.

The role emphasizes client service, confidentiality, teamwork, and organizing documents while maintaining a welcoming office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage multiple priorities during the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Multitasking

Customer service

Professionalism

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Pineville, LA. You will greet clients, manage scheduling, and support daily office operations in person during tax season. Training will prepare you to advance into tax preparation or leadership roles.

The role emphasizes client service, confidentiality, teamwork, and organizing documents while maintaining a welcoming office environment.