Front Desk Specialist - Tax Season (In-Office)

H&R Block, Inc.; Jennings (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Louisiana. You will greet clients, handle check-ins, schedule appointments, and assist the tax team to keep operations running smoothly.

This in-person role requires strong communication, multitasking, and discretion with client information. It offers a path into tax prep or office leadership with training and support during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Experience in fast-paced environments

Interpersonal and communication skills

Multitasking and prioritization

Detail-oriented and organized

Proficient with Microsoft Office/Teams

Evenings and weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Louisiana. You will greet clients, handle check-ins, schedule appointments, and assist the tax team to keep operations running smoothly.

This in-person role requires strong communication, multitasking, and discretion with client information. It offers a path into tax prep or office leadership with training and support during tax season.