Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Kenner (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Kenner, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Team collaboration

Multitasking

Attention to detail

Discretion/confidentiality

Office software familiarity

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Kenner, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.