Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Journal Square (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Jersey City, NJ. You will greet clients, handle check-in, answer calls, and schedule appointments, supporting a team of tax professionals in a fast-paced office environment.

This in-person role requires strong communication, organization, and discretion, with availability for evenings and weekends during tax season. Training is provided to grow toward tax preparation or leadership opportunities.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Multitasking

Communication

Organization

Computer skills

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist in Jersey City, NJ. You will greet clients, handle check-in, answer calls, and schedule appointments, supporting a team of tax professionals in a fast-paced office environment.

This in-person role requires strong communication, organization, and discretion, with availability for evenings and weekends during tax season. Training is provided to grow toward tax preparation or leadership opportunities.