Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Hoboken (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in at our Hoboken, NJ-area office. This in-person role supports scheduling, document intake, and daily office operations while collaborating with tax professionals.

Training provided to help you grow into tax preparation or leadership. You will excel by delivering a warm, professional first impression, organizing workflows, and safeguarding client information in a fast-paced setting

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Professional phone etiquette

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in at our Hoboken, NJ-area office. This in-person role supports scheduling, document intake, and daily office operations while collaborating with tax professionals.

Training provided to help you grow into tax preparation or leadership. You will excel by delivering a warm, professional first impression, organizing workflows, and safeguarding client information in a fast-paced setting