Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Jersey City (NJ); On-site; USD 22,000 - 37,000; Part time

Benefits offered by this job

Training and development

Career growth opportunities

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Jersey City to welcome clients and support daily office operations. You will greet clients, answer calls, schedule appointments, manage check-in, and coordinate with tax professionals to ensure a professional, confidential client experience.

This in-person role offers training and a path into tax preparation or office leadership, with potential for growth within the firm and competitive pay.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Jersey City to welcome clients and support daily office operations. You will greet clients, answer calls, schedule appointments, manage check-in, and coordinate with tax professionals to ensure a professional, confidential client experience.

This in-person role offers training and a path into tax preparation or office leadership, with potential for growth within the firm and competitive pay.