Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Hoopeston (IL); Presencial; USD 22.000 - 26.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Hoopeston, IL. You will greet clients, answer calls, and match clients with the right tax professional, helping ensure a smooth visit.

This role emphasizes multitasking, strong organizational skills, and friendly service; you’ll work on-site, support office operations, and help maintain a welcoming environment while assisting clients in person, by phone, or virtually.

Formación

• Experience in a fast-paced environment
• Customer service experience
• Ability to multitask
• Strong organizational and time-management skills
• Proficient with Microsoft Office

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multitasking

Organizational skills

Phone etiquette

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Hoopeston, IL. You will greet clients, answer calls, and match clients with the right tax professional, helping ensure a smooth visit.

This role emphasizes multitasking, strong organizational skills, and friendly service; you’ll work on-site, support office operations, and help maintain a welcoming environment while assisting clients in person, by phone, or virtually.