Seasonal Client Service Front Desk Specialist

H&R Block, Inc.; Fairdale (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring for a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and connect clients with the right tax professionals to meet their needs.

The role emphasizes friendly service, scheduling preferences, and supporting colleagues in a busy office environment. This position requires strong communication, multitasking, and organizational skills, with the ability to assist clients in person, over the phone, or virtually.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring for a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and connect clients with the right tax professionals to meet their needs.

The role emphasizes friendly service, scheduling preferences, and supporting colleagues in a busy office environment. This position requires strong communication, multitasking, and organizational skills, with the ability to assist clients in person, over the phone, or virtually.