Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Greenville (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block in Greenville, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in and intake, and support daily office operations.

You will work with tax professionals, handle confidential information, and help create a smooth, professional client experience. This in-person role offers training and a potential path into tax preparation or office leadership.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Job description

H&R Block in Greenville, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in and intake, and support daily office operations.

You will work with tax professionals, handle confidential information, and help create a smooth, professional client experience. This in-person role offers training and a potential path into tax preparation or office leadership.