Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; King (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional/Receptionist in Greensboro, NC. You will welcome clients, manage scheduling, and support daily office operations alongside tax professionals.

The role requires strong communication and multitasking abilities, with availability for tax-season evenings and weekends. Training is provided to grow into tax preparation or leadership roles.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Multitasking

Communication

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking an in-person seasonal Client Service Professional/Receptionist in Greensboro, NC. You will welcome clients, manage scheduling, and support daily office operations alongside tax professionals.

The role requires strong communication and multitasking abilities, with availability for tax-season evenings and weekends. Training is provided to grow into tax preparation or leadership roles.