Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Morganton (NC); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Morganton, NC.

You will schedule appointments, direct clients to the appropriate tax professional, and help maintain a professional and welcoming office environment. The role emphasizes excellent customer service, confidentiality, and collaboration with tax professionals.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.

Responsabilités

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Handle client check-in and intake, including document scanning and organization.
• Maintain clean and organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Client service

Multitasking

Communication

Organization

Microsoft Office

Scheduling systems

Team collaboration

Confidentiality

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Morganton, NC.

You will schedule appointments, direct clients to the appropriate tax professional, and help maintain a professional and welcoming office environment. The role emphasizes excellent customer service, confidentiality, and collaboration with tax professionals.