Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Burlington (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

H&R Block in Greensboro, NC is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person, manage check-in, and schedule appointments during tax season. You will coordinate with tax professionals and maintain a professional office environment.

Requires strong interpersonal and communication skills, ability to multitask, and availability to work evenings and weekends. Prior experience in customer service or hospitality is a plus.

Qualifications

• Experience in fast-paced, client-centric environments.
• Ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Multitasking

Communication

Attention to detail

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Greensboro, NC is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person, manage check-in, and schedule appointments during tax season. You will coordinate with tax professionals and maintain a professional office environment.

Requires strong interpersonal and communication skills, ability to multitask, and availability to work evenings and weekends. Prior experience in customer service or hospitality is a plus.