In-Person Client Concierge & Front Desk Specialist

H&R Block, Inc.; Greenville (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block invites applications for a seasonal Client Service Professional / Receptionist in Greenville, SC. You will greet clients, answer calls, schedule appointments, and coordinate intake with tax professionals. The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced office.

Evenings and weekend availability during tax season are required. This in-person position offers training and potential growth into tax preparation or office leadership within a supportive,

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Job description

H&R Block invites applications for a seasonal Client Service Professional / Receptionist in Greenville, SC. You will greet clients, answer calls, schedule appointments, and coordinate intake with tax professionals. The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced office.

Evenings and weekend availability during tax season are required. This in-person position offers training and potential growth into tax preparation or office leadership within a supportive,