Seasonal Front Desk & Client Service Associate

H&R Block, Inc.; Walnut Cove (NC); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the first impression for clients in Greensboro, NC. This in-person role involves greeting clients, scheduling, and supporting tax professionals with daily office operations.

Responsibilities include handling check-in, document organization, and collaborating with team members to ensure a smooth client experience while maintaining confidentiality. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team members.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Multitasking

Team collaboration

Scheduling

Professional communication

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the first impression for clients in Greensboro, NC. This in-person role involves greeting clients, scheduling, and supporting tax professionals with daily office operations.

Responsibilities include handling check-in, document organization, and collaborating with team members to ensure a smooth client experience while maintaining confidentiality. Evening and weekend availability during tax season is required.