Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Hildebran (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office in North Carolina. You will greet clients, manage check-in, and coordinate with tax professionals to ensure a smooth, professional experience.

The role is in-person, with opportunities to grow into tax preparation or office leadership. Training and support are provided as part of a collaborative team environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and serve as the face of the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, incl. scanning documents.
• Maintain office organization and cleanliness to support client experience.
• Collaborate with tax professionals and teammates to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office in North Carolina. You will greet clients, manage check-in, and coordinate with tax professionals to ensure a smooth, professional experience.

The role is in-person, with opportunities to grow into tax preparation or office leadership. Training and support are provided as part of a collaborative team environment.