Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Madison (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block in Greensboro, NC seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage appointments, assist with check-in, and support daily operations while maintaining confidentiality.

This in-person role offers training and opportunities to advance into tax preparation or office leadership during tax season. Evening and weekend availability is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Attention to detail and organizational follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and provide a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Interpersonal skills

Multi-tasking

Organizational skills

Office software

Evenings/weekends availability

Educación

High school diploma

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block in Greensboro, NC seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage appointments, assist with check-in, and support daily operations while maintaining confidentiality.

This in-person role offers training and opportunities to advance into tax preparation or office leadership during tax season. Evening and weekend availability is required.