Seasonal Front Desk & Client Services Concierge

H&R Block, Inc.; Charleston (WV); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Charleston, WV seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support daily office operations. This in-person role serves as the face of the office and requires a professional, friendly demeanor.

You will collaborate with tax professionals, support the client flow, and help maintain a smooth, organized environment. Evening and weekend availability during tax season is expected.

Qualifikationen

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail
• Comfort using basic computer programs and scheduling tools
• Availability to work evenings and weekends during tax season

Aufgaben

• Greet clients and create a welcoming first impression
• Answer calls, schedule appointments, match clients with tax professionals
• Manage client check-in and intake, scan and organize documents
• Maintain office organization and cleanliness
• Collaborate with tax professionals to ensure smooth daily operations
• Handle sensitive client information with confidentiality

Kenntnisse

Client service

Interpersonal skills

Multitasking

Organization

Scheduling

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Charleston, WV seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support daily office operations. This in-person role serves as the face of the office and requires a professional, friendly demeanor.

You will collaborate with tax professionals, support the client flow, and help maintain a smooth, organized environment. Evening and weekend availability during tax season is expected.