Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Deer Park (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Houston area is seeking a Seasonal Client Service Professional / Receptionist to provide in-person front desk support. You will greet clients, handle check-in, answer phones, schedule appointments, and assist the tax team while maintaining a professional, confidential client experience.

The role is seasonal, in-office, and offers training with potential pathways into tax preparation or office leadership. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Houston area is seeking a Seasonal Client Service Professional / Receptionist to provide in-person front desk support. You will greet clients, handle check-in, answer phones, schedule appointments, and assist the tax team while maintaining a professional, confidential client experience.

The role is seasonal, in-office, and offers training with potential pathways into tax preparation or office leadership. Evening and weekend availability during tax season is required.