Seasonal Client Experience Receptionist

H&R Block, Inc.; Hearne (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Houston, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, and schedule appointments in a busy office. You will support daily operations and work with tax professionals to ensure a welcoming, efficient client experience during tax season.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, helping you develop strong customer-service and administrative skills in a

Qualifications

• Experience in a fast-paced, client-focused environment.
• Excellent interpersonal and communication skills; able to work with diverse clients.
• Able to multitask and manage competing priorities throughout the day.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Evenings & weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Houston, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer calls, and schedule appointments in a busy office. You will support daily operations and work with tax professionals to ensure a welcoming, efficient client experience during tax season.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, helping you develop strong customer-service and administrative skills in a