Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Temple (TX); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greeting clients, be the welcoming first impression, and manage scheduling. In this in-person role, you’ll support daily office operations and work with a team of tax professionals, with training and a clear path into tax preparation or office leadership.

Responsibilities include greeting clients, answering phones, coordinating appointments, managing check-in and intake, keeping the front desk organized, and

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Customer service

Multitasking

Communication skills

Team collaboration

Attention to detail

Microsoft Office

Educación

High school diploma/GED

Herramientas

Scheduling systems

Microsoft Office

Teams

Descripción del empleo

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greeting clients, be the welcoming first impression, and manage scheduling. In this in-person role, you’ll support daily office operations and work with a team of tax professionals, with training and a clear path into tax preparation or office leadership.

Responsibilities include greeting clients, answering phones, coordinating appointments, managing check-in and intake, keeping the front desk organized, and