Front Desk & Client Services Specialist — Tax Season

H&R Block, Inc.; Bartlett (IL); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block in Bartlett, IL is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage scheduling, and support daily office operations in person.

With training and support, this role can lead toward tax preparation or office leadership. Evening and weekend shifts during tax season are required, and you will collaborate with tax professionals to deliver great client experiences.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and digital tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Be the welcoming first impression for every client.
• Manage client scheduling.
• Support daily office operations.
• Collaborate with tax professionals.

Skills

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings & weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Bartlett, IL is seeking a seasonal Client Service Professional / Receptionist who will greet clients, manage scheduling, and support daily office operations in person.

With training and support, this role can lead toward tax preparation or office leadership. Evening and weekend shifts during tax season are required, and you will collaborate with tax professionals to deliver great client experiences.