Client Services Specialist - Front Desk (Tax Season)

H&R Block, Inc.; Westmont (IL); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, a leader in tax preparation services, is hiring a seasonal Client Service Professional / Receptionist in Westmont, IL. You’ll be the welcoming first impression for every client, manage scheduling, and support daily office operations.

With training, this role can lead toward tax preparation or office leadership. This position is in-person and requires evenings and weekends during tax season, contributing to a collaborative, client-focused team environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with the team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and manage scheduling.
• Support daily office operations.
• Work alongside tax professionals as part of a team.
• Assist with front desk and receptionist duties.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, a leader in tax preparation services, is hiring a seasonal Client Service Professional / Receptionist in Westmont, IL. You’ll be the welcoming first impression for every client, manage scheduling, and support daily office operations.

With training, this role can lead toward tax preparation or office leadership. This position is in-person and requires evenings and weekends during tax season, contributing to a collaborative, client-focused team environment.