Seasonal Client Experience Receptionist

H&R Block, Inc.; Woodburn (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in Salem, OR is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations.

This in-person role involves coordinating appointments, guiding clients to the right tax professional, and maintaining a professional, organized front desk. You'll join a team of tax professionals, receive training, and have a path into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in a busy office environment.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Evenings/weekends availability

Fast-paced environment

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Salem, OR is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations.

This in-person role involves coordinating appointments, guiding clients to the right tax professional, and maintaining a professional, organized front desk. You'll join a team of tax professionals, receive training, and have a path into tax preparation or office leadership.