Seasonal Client Service Concierge (In-Person)

H&R Block, Inc.; Albany (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Salem, OR is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person during tax season. You will schedule appointments, match clients with the right tax professional, handle confidential documents, and collaborate with tax professionals to maintain a welcoming, professional office environment.

This role offers training and growth opportunities, serving as a stepping stone into tax prep or office

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (MS Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma or GED

Job description

H&R Block in Salem, OR is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person during tax season. You will schedule appointments, match clients with the right tax professional, handle confidential documents, and collaborate with tax professionals to maintain a welcoming, professional office environment.

This role offers training and growth opportunities, serving as a stepping stone into tax prep or office