Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Cherry Hill Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and routing to the right tax professional in person.

This role offers a path into tax preparation or office leadership with evening and weekend shifts during tax season. As part of a team of tax professionals, you’ll maintain a professional office, handle sensitive information with discretion, and support daily operations to ensure a

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a professional first impression.
• Answer calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Confidentiality

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and routing to the right tax professional in person.

This role offers a path into tax preparation or office leadership with evening and weekend shifts during tax season. As part of a team of tax professionals, you’ll maintain a professional office, handle sensitive information with discretion, and support daily operations to ensure a