Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Princeton (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage the front desk. You will coordinate scheduling, assist tax professionals, and support daily office operations in-person during tax season.

This role emphasizes strong communication, reliability, and discretion when handling confidential client information. Training and teamwork will help you grow toward tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills and team collaboration.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Communication skills

Office readiness

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage the front desk. You will coordinate scheduling, assist tax professionals, and support daily office operations in-person during tax season.

This role emphasizes strong communication, reliability, and discretion when handling confidential client information. Training and teamwork will help you grow toward tax preparation or office leadership.