Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Saint Louis Park (MN); On-site; USD 16,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Minnesota. You will be the welcoming first impression, manage client scheduling, and support daily office operations in person during tax season.

The role requires strong communication and multitasking skills, with availability for evenings and weekends. This position offers a pathway into tax support or office leadership within a collaborative team.

Qualifications

• High school diploma/GED or equivalent.
• Hospitality, call center, customer service or medical industries experience preferred.
• Experience in receptionist/front desk/administrative support.
• Experience in a tax office, CPA firm, or financial services environment.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Minnesota. You will be the welcoming first impression, manage client scheduling, and support daily office operations in person during tax season.

The role requires strong communication and multitasking skills, with availability for evenings and weekends. This position offers a pathway into tax support or office leadership within a collaborative team.