Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Wabasha (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in, and support daily office operations with a professional, friendly presence.

This role offers training and collaboration with tax professionals, with potential as a stepping stone into tax preparation or office leadership. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Organization

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in, and support daily office operations with a professional, friendly presence.

This role offers training and collaboration with tax professionals, with potential as a stepping stone into tax preparation or office leadership. Evening and weekend availability during tax season is required.