Seasonal Client Concierge | Front Desk & Reception

H&R Block, Inc.; Waite Park (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Minnesota. You’ll be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role includes training and a clear path into tax preparation or office leadership. You will greet clients, answer calls, handle check-in and document intake, keep the office organized, and collaborate with the team to ensure a smooth client experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office/Scheduling tools

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Minnesota. You’ll be the welcoming face for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role includes training and a clear path into tax preparation or office leadership. You will greet clients, answer calls, handle check-in and document intake, keep the office organized, and collaborate with the team to ensure a smooth client experience.