Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Cambridge (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Minnesota is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients, manage scheduling, and support daily office operations in person.

You will work alongside tax professionals, assist with check-in and document intake, and help maintain a professional, organized office environment. Training and opportunities to advance into tax preparation or office leadership are available.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression at the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Minnesota is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients, manage scheduling, and support daily office operations in person.

You will work alongside tax professionals, assist with check-in and document intake, and help maintain a professional, organized office environment. Training and opportunities to advance into tax preparation or office leadership are available.