Seasonal Front Desk & Client Concierge

H&R Block, Inc.; North Branch (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Minnesota to be the welcoming face for clients and to support scheduling and daily office operations in-person.

You will greet clients, schedule appointments, scan and organize documents, and collaborate with tax professionals to ensure a smooth experience. This role offers evenings and weekends during tax season and a path into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a tidy, organized office to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Minnesota to be the welcoming face for clients and to support scheduling and daily office operations in-person.

You will greet clients, schedule appointments, scan and organize documents, and collaborate with tax professionals to ensure a smooth experience. This role offers evenings and weekends during tax season and a path into tax preparation or office leadership.