Seasonal Client Service & Front Desk Pro

H&R Block, Inc.; Saint Charles Township (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block in Minnesota is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work closely with tax professionals to ensure a welcoming and efficient experience.

You will also handle client check-ins, maintain office organization, and protect confidential information while contributing to a collaborative team environment during tax season, including evenings and weekends.

Qualifications

• Experience in fast-paced client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Proficiency with basic computer tools (Office, Teams, scheduling).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organization

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Minnesota is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work closely with tax professionals to ensure a welcoming and efficient experience.

You will also handle client check-ins, maintain office organization, and protect confidential information while contributing to a collaborative team environment during tax season, including evenings and weekends.