Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Eagan (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Minnesota.

You will greet clients, manage check-ins, answer calls, and coordinate scheduling with tax professionals to ensure a smooth experience. This in-person role requires strong interpersonal skills, multitasking ability, and attention to detail, with evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems (Microsoft Office, Teams).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organization

Basic computer skills (MS Office,Teams

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Minnesota.

You will greet clients, manage check-ins, answer calls, and coordinate scheduling with tax professionals to ensure a smooth experience. This in-person role requires strong interpersonal skills, multitasking ability, and attention to detail, with evenings and weekends during tax season.