Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; North Fort Myers (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Fort Myers, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth client experience. Responsibilities include answering phones, checking in clients, organizing documents, and maintaining a professional office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Fort Myers, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth client experience. Responsibilities include answering phones, checking in clients, organizing documents, and maintaining a professional office environment.