Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Yulee (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Florida is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role places you at the front line of client experience during tax season.

You will schedule appointments, coordinate with tax professionals, handle confidential documents, and maintain a welcoming office environment while working evenings and weekends as needed.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal communication

Multitasking

Attention to detail

Organizational skills

Customer service

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Florida is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role places you at the front line of client experience during tax season.

You will schedule appointments, coordinate with tax professionals, handle confidential documents, and maintain a welcoming office environment while working evenings and weekends as needed.