Seasonal Front Desk & Client Services Pro (In-Person)

H&R Block, Inc.; Fort Myers (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Fort Myers is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

This in-person role manages scheduling, supports daily office operations, and collaborates with tax professionals to connect clients with the right services. The position offers training and a path into tax preparation or office leadership, with evening and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-focused environments.
• Excellent communication and people skills.
• Ability to multitask and manage priorities.
• Strong organization and attention to detail.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for smooth daily operations.
• Handle confidential client information with care.

Skills

Interpersonal communication

Customer service

Multitasking

Office software

Scheduling systems

Education

High school diploma

Tools

Microsoft Office Suite

Teams

Scheduling software

Job description

H&R Block, Inc. in Fort Myers is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

This in-person role manages scheduling, supports daily office operations, and collaborates with tax professionals to connect clients with the right services. The position offers training and a path into tax preparation or office leadership, with evening and weekend availability during tax season.