Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; LaBelle (FL); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block, Inc. in Florida seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations. You will greet clients, handle check-in, schedule appointments, and pair clients with the right tax professionals during tax season.

The role is in-person, with evenings and weekends required. This position offers an entry point into tax services and leadership opportunities within a collaborative, client-focused team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Customer service

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Florida seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations. You will greet clients, handle check-in, schedule appointments, and pair clients with the right tax professionals during tax season.

The role is in-person, with evenings and weekends required. This position offers an entry point into tax services and leadership opportunities within a collaborative, client-focused team.